Our Return Policy
I will accept any product in its original package in the same condition as it was sent for up to 30 days from the date of shipment. A refund less shipping costs will be issued. If your purchase was over $100.00 and you received free shipping and this causes your purchase to fall below $100.00 I will make the adjustments accordingly.

Privacy Policy
I do not share the information gathered through this web site with any other 3rd party without your express consent. All payment information entered through this web site is done so through a secure server with SSL encryption.

Ordering Questions
If you have special questions about ordering, please send an email to sales@upnorthdollsnbears.com I will respond promptly.